Terms and Conditions 

In using this website you are deemed to have read and agreed to the following 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “Beit Sitti”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Jordan Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.   

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.



Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or commissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.  This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Cancellation Policy

Minimum Three (3) hour’s notice of cancellation required. Notification for instance, in person, via email, mobile phone „text message‟ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to Levy a charge to cover any subsequent administrative expenses.

Termination of Agreements and Refunds Policy

Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services shall be refunded.


You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic

Information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.   


Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. [If you do not use cookies, delete this clause]

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.  

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.   

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the Full content of this website.  

This Company’s logo is a registered trademark of this Company in the [country]. The brand names and specific services of this Company featured on this web site are trademarked [delete this paragraphed clause if no registered trademark exists].


We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact page.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.   


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


Shop Terms and Conditions

Throughout the term of this Agreement and any extension or renewal thereof, Aramex shall charge the Customer, and the Customer hereby agrees to
remunerate Aramex as per the terms of this Agreement and the applicable rates for all shipments detailed herein.
2. All rates are subject to VAT (currently 16%) and other duties that the government may impose.
3. The effective date of the applicable rates shall be the date of Customer’s approval of this Agreement.
4. Aramex has the right to increase the applicable rates by giving (30) thirty days written notice to the Customer.
5. It is further understood, and irrevocably and unconditionally agreed by the Customer, that all shipments shall be subject to the Conditions of Carriage appearing
on the face and the reverse sides of the Aramex standard waybill.
6. Liability
a. For shipment covered by Shield service, Aramex’s liability is extended up to US$ 10,000 in exchange for a fee of 2% of goods value or minimum of JOD 5.
b. For shipments that are not covered by Shield service, and without prejudice to any and all of the aforesaid terms and conditions, the Customer’s attention is
specifically drawn to Aramex’s limited liability of US$100 (One Hundred United States Dollars Only) per each international express shipment OR US$25.00
(Twenty Five United States Dollars Only) per each domestic express shipment and to the provisions relating to prohibited shipments. The Customer hereby
irrevocably and unconditionally acknowledges and accepts in advance all of the said terms and conditions and agrees to be bound thereby.
c. This Agreement shall be valid for a term of one (1) year commencing on the date this Agreement is signed by the Customer, and shall be automatically renewed
for further term(s).
d. This Agreement is revocable by either Party, by giving 30 days written notice of such revocation in advance.
e. The applicable rates are charged on gross or volumetric weight, whichever is higher.
f. The applicable rates are in (Jordanian Dinar) and exclusive of all applicable duties, taxes and levy whether customs or otherwise.
g. The Applicable Rates are subject to fuel surcharge .
h. The applicable rates are granted to the Customer whose name appears on this agreement. All rights under this Agreement are non-transferable.
i. The Customer hereby irrevocably and unconditionally acknowledges and agrees that the execution of an Aramex waybill by any officer, director, employee or
agent of the Customer or by any person appearing to Aramex, its officers, directors, employees or agents to be an officer, director, employee or agent of the
Customer shall be deemed binding to the Customer as if it was made by a duly authorized signatory of the Customer.
j. Aramex will invoice the Customer on a monthly basis. The Customer hereby undertakes to settle the full amount of any outstanding invoice within 30 days
from the invoice date. However, duty charges, taxes, custom duty and cost of goods must be paid by check or cash prior to customer receiving the goods
and/or the shipping documents.
k. Notwithstanding the contract term in relation to notice periods, Aramex reserves the right to withdraw service to the Customer in the event of any unpaid
invoice/(s) and to take necessary action for recovery. Any expenses incurred in the collection of this amount/(s) will be debited to the Customer’s account.
l. The Customer shall be responsible for safe guarding against any misuse of the Express services by the Customer’s suppliers, the Customer Employees, or any
other third party.
m. Any undelivered shipment due to fact that the address on the shipment is not clear, consignee refused to accept delivery or if the customer requested the
shipment to be returned; Aramex will apply return charges on the customer in addition to the original shipping charges.
n. Customer hereby authorizes Aramex to collect or receive any and all packages addressed to the Customer until the Customer notifies Aramex in writing of its
intent to terminate the Service.
o. Customer hereby authorizes Aramex to complete on the Customer’s behalf any documents legally required to complete exporting or importing formalities.
However, Aramex is not in any way obligated by virtue of the aforementioned authorization to sign or execute any documents on the Customer’s behalf.
p. Aramex will calculate “Door to Door” shipping rates based on the higher value of shipment Gross weight or Volumetric weight (L x W x H / 5000)
q. Unless otherwise stated, the shipping rates shall be exclusive of all local airport taxes, value added taxes, customs duties, levies, fees, imposts, deposits, or
outlays incurred in respect of carriage of the Customer’s goods, which shall be the sole responsibility of the Customer.
r. Aramex shall not be under any obligation to pay any customs duties, fees and/or applicable taxes on behalf of the Customer. The Customer shall pay customs
duties, fees and applicable taxes on imported shipments prior to Aramex releasing the shipment and/or the shipping documents.
s. Aramex will invoice the Customer for all shipments that were shipped under the Customer’s account, without obtaining Customer’s confirmation in advance.
t. Customer undertakes not to use the Service for any illegal, immoral, obscene or fraudulent purposes or for any other purposes prohibited by Aramex, or by the
Country of Origin, or by the Country of Destination, or any other regulations. Customer further undertakes that any use of the Service shall be in conformity
with all international, federal, state and local laws. Such laws include but are not limited to laws related to banking, money laundering, trade sanctions and
terrorist activities.
u. Customer shall provide Aramex with invoices and/or other documentation related to its shipments at any time as requested by Aramex, customs, or other
official authority.
v. Shipments can be insured by Aramex when requested by the client (Insurance rates are determined by the shipment value); please contact your customer
service executive at Aramex.
w. The shipping rates and any other related charges stated herein are subject to change upon the sole discretion of Aramex at any time whatsoever, with thirty
(30) days prior notice to Customer to be sent to the email address of the Authorized Person as indicated on the Application Form.
x. Aramex may amend these Terms and Conditions from time to time and without notice to the Customer. Any and all amendments to these Terms and Conditions
shall be published on aramex.com and shall be effective on the date of publication thereof. Customer is responsible for checking these Terms and Conditions
periodically to remain updated and in compliance with these terms. Customer’s use of the account after any amendment to the Terms and Conditions shall
constitute acceptance by the Customer of the amended Terms and Conditions, and Customer also agrees to be bound by any such changes/revisions.
y. Customer agrees that Aramex may cease to provide such Service to the Customer for good cause. Good cause shall include, but is not limited to:
a) Customer’s use of the Service for illegal, obscene, or fraudulent purposes or for any purpose prohibited by Aramex, the country of origin, country of destination
or any other regulation or law;
b) Customer’s failure to pay monies owed to Aramex when due; and
c) Customer’s violation of any provision of these Terms and Conditions.
Customer acknowledges that, for the purpose of determining good cause as provided herein, the actions of any person authorized by Customer to use the Service
will be attributed to Customer.
z. Aramex will not be liable for any penalties imposed or loss or damage incurred due to the Customer’s documents or goods being impounded by customs or
other official authorities, and the Customer hereby indemnifies Aramex against such penalty or loss it may incur.
aa. Aramex reserves the right to disclose Customer’s personal information to any law enforcement agency requesting it in order to comply with applicable laws
and lawful official authority requests, to operate the Service properly, or to protect Aramex, its customers, or suppliers.
bb. In consideration for Aramex’s acceptance of Accountable Items and the substantial responsibilities involved therein, the Customer expressly releases Aramex
from all responsibility for loss, damage, or other disposition of the Accountable Items. In addition to such release, the Customer further waives any and all
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rights of claim against Aramex in respect of the Accountable Items.
cc. Customer agrees to protect, indemnify, safeguard, and hold Aramex and its respective affiliates, subsidiaries, parent corporations, franchisees, officers, agents,
and employees harmless against any and all losses, damages, expenses, claims, demands, liabilities, judgments, settlement accounts, costs and causes of action
of any type or nature arising out of or in connection to the use of the account and the Service, including without limitation any demands, claims, and causes of
action for personal injury or property damage arising from such use, from failure of the Country of Origin postal services, other relevant postal authority, or
any commercial courier service to deliver on time or otherwise fail to deliver any shipment, from damage to or loss of any shipment or account contents by
any cause whatsoever, and from any violation by Customer of applicable international, federal, state or local laws.
dd. These Terms and Conditions shall be construed and interpreted in accordance with the laws of the country of destination.
ee. If any section or any portion of any section of these Terms and Conditions is construed to be illegal, invalid or unenforceable, such provision or portion shall be
deemed obsolete and deleted from these Terms and Conditions, while all other sections of these Terms and Conditions and the remaining portion of any
section which is construed to be illegal, invalid or unenforceable shall continue in full force and effect.
ff. Failure by any party to enforce at any time any term, provision, or condition of these Terms and Conditions, or to exercise any right herein, shall in no way
operate as a wavier thereof.
gg. Drop and Ship Extra Terms and Conditions:
Under here Terms and Conditions are made and entered into by and between the company identified in the Application Form (“Customer”) and Aramex for the use
of Aramex Import Express services (“Service”). The Service is provided to the Customer under the terms and conditions below and any updates or amendments
as published from time to time by Aramex on its website, aramex.com:
a) Customer acknowledges and agrees the Service is provided by Aramex solely for the purposes of importing goods as set out under these Terms and Conditions.
The Customer undertakes not to use the “Drop and Ship” address for any other purpose including, but without limitation, using the address and details of the
account as a billing address or including the address in the Customer’s contact details as the Customer’s physical address in the Customer’s website or business
card. The Customer’s breach of the above shall constitute good cause and will lead to termination by Aramex.
b) Aramex’s liability for loss or damage of Drop and Ship Shipments is limited to the lesser of (i) the value of the shipment; or (ii) Twenty Five United States Dollars
(USD 25) per kilogram or its equivalent in local currency per shipment, regardless of the nature of the claim. Aramex shall not be liable for indirect, incidental,
or consequential damages, such as loss of profit.
c) Aramex may, at its sole discretion, discard, destroy, auction, or otherwise dispose of any of the Customer’s shipments within sixty (60) days after receipt to the
Customer’s account, if the Customer does not claim the shipments received to the Customer’s account.
d) Aramex will not accept on behalf of the Customer Cash on Delivery shipments and/or postage due mail unless prior arrangement has been made, and agreed
to by Aramex at its sole discretion.
e) Aramex shall not accept certified, registered, insured, or express mail (“Accountable Mail”) on the Customer’s behalf unless otherwise requested by the
Customer and agreed by Aramex pursuant to certain requirements that will be determined by Aramex on a case by case basis.
f) Aramex is only responsible for shipping packages that have the same name as the Customer stated on the Application Form. For any package received to an
account which does not match the corresponding name on the Application Form, Aramex may, at its sole discretion, elect not to deliver the shipment.
*Shield Terms and conditions
1. These terms and conditions (“Shield Terms”) apply to shipments that the customer tenders to Aramex for carriage and for which the customer
has (i) subscribed for Shield Protection by accepting the Shield Terms online or by signing the Shield Application Form; (ii) declared a value for
the shipment; and (iii) paid the agreed fees for Shield Protection as stated online at aramex.com or on the front face of the Shield Application
Form (such shipment is hereinafter referred to as a “Shield Shipment”).
2. These Shield Terms are supplemental to (i) any terms and conditions which may have been agreed between Aramex and the customer
(“T&C”), and (ii) the Conditions of Carriage stated on the standard waybill issued by Aramex in relation to the Shield Shipment (a copy of the
Conditions of Carriage applicable to Import Express or Export Express shipments is available at
http://www.aramex.com/packweb/Shipping_Terms.aspx?product=EXP and the Conditions of Carriage applicable to Domestic Express
shipments is available at http://www.aramex.com/packweb/Shipping_Terms.aspx?product=DOM (each a “WAYBILL”). Furthermore, copies
of the WAYBILL are available on request by the customer.
3. Aramex and the customer agree that all provisions in any applicable T&C and the WAYBILL (both as varied by the Shield Terms) are deemed
to be incorporated in these Shield Terms with the intention that the terms of any applicable T&C and the WAYBILL (both as varied by these
Shield Terms) will remain binding upon Aramex and the customer.
4. Terms defined in any applicable T&C and the WAYBILL will have the same meaning in the Shield Terms, unless otherwise expressly stated in
these Shield Terms.
5. The enhanced liability provisions contained in clause 7 of these Shield Terms will only apply to Shield Shipments which comply with the
following restrictions:
a. Shield Shipments must not contain any of the following items (including but not limited to): animals; art works; dangerous goods; biological
samples; drugs (excluding prescription drugs for medical or scientific purposes); exhibition good stands; fish catch; fishmeal; fruits and
vegetables; jewelry; lottery tickets, gambling devices tickets, related advertisement for illegal lotteries; negotiable currency; offensive items;
paintings; passports; plants (including raw tobacco); precious metals; prototype goods; pornography; radioactive material; remains (humans
and animals); toxic and infectious substances; trophies; weaponry; or other goods prohibited by applicable laws, statutes or regulations
governing country of origin and/or country of final destination, unless otherwise expressly agreed to by Aramex in writing. For a complete
and detailed list of prohibited items, please visit aramex.com/Shield/exceptions .
b. This list may be amended from time to time by Aramex without notice to the customer. It is the customer’s responsibility to review these
Shield Terms prior to shipping a Shield Shipment to ensure compliance under clause 5.1.
6. Shield Protection is not available for imports, exports, or domestic transits in the following countries:
6.1. Afghanistan, Cameron, Central African Republic, Chad, Democratic Republic of Congo, Eritrea, Iran, Libya, North Korea, Somalia, and Syria.
Additional countries may be excluded under this clause 5.1 in accordance with applicable laws and regulations of the respective country from
which the Shield Shipment is sent.
6.2. Other Countries: countries identified on the JCC cargo watch list having a risk scale rating of 5 or above (For an updated list of these countries,
please refer to http://watch.exclusive-analysis.com/jccwatchlist.html countries where Aramex services have been suspended due to
sanctions, embargo or prohibitions as per applicable sanction laws or other applicable laws.
6.3. The list of countries under clause 6 may be amended from time-to-time, by Aramex, without notice to the customer. It is the customer’s
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responsibility to review these Shield Terms prior to shipping a Shield Shipment to ensure compliance under clause 6. For an up-to-date list of
these countries please refer to aramex.com/Shield/countries
6.4. Shield Shipments which do not comply with the restrictions contained in these Shield Terms including clauses 5 and 6 may be rejected by
Aramex, or at Aramex’ sole discretion, may be carried by Aramex subject to any applicable T&C and WAYBILL without the benefit of the
enhanced liability provisions contained in clause 7 of these Shield Terms.
6.5. The provision of clause 5 and clause 6 are in addition to the provisions of Section 7 of the WAYBILL and any similar provisions contained in
any applicable T&C.
7. Subject to clause 8 of these Shield Terms where the value declared by the customer for a Shield Shipment exceeds the applicable limit on
Aramex’s liability stated in Section 4(a) of the WAYBILL, the amount of the declared value shall be substituted for that limit and Aramex’s
liability, if any, shall not exceed the declared value of the Shield Shipment. Any partial loss or damage shall be adjusted pro- rata on the basis
of the declared value of the Shield Shipment.
8. The enhanced liability provisions contained in clause 7 of these Shield Terms shall not apply to any shipment whose value exceeds USD 10,000
(Ten Thousand United States Dollars).
9. In accordance with the provisions of Section 4(d) of the WAYBILL, the maximum value which may be declared by the customer in respect to
any Shield Shipment shall not exceed USD10,000 (Ten Thousand United States Dollars). In accordance with this clause 8, the customer hereby
confirms and acknowledges that, in respect to the Shield Shipment, the declared value is a true reflection of the value of the goods and that
all statements and information provided to Aramex are complete and true.
10. Basis of valuation: The value of any Shield Shipment shall be calculated by reference to Section 4(c) of the WAYBILL.
11. Section 4(b) of the WAYBILL shall not apply to any Shield Shipment. The amount of the value declared by the customer in relation to the
Shield Shipment shall be substituted for the limit of USD100/shipment stated in Section 4 of the WAYBILL for Import Express or Export Express
shipments and the limit of USD25/shipment stated in Section 4 of the WAYBILL for Domestic Express shipments.
12. The enhanced liability provisions contained in clause 7 of these Shield Terms will not apply where loss or damage to the Shield Shipment
arises out of or results from:
a. willful misconduct of the customer, the shipper, the carrier, or the consignee;
b. ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the content of the Shield Shipment;
c. insufficiency or unsuitability of packing or preparation of the Shield Shipment;
d. inherent vice or nature of the Shield Shipment; or
e. the use of any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter
13. Where any exclusion contained in clause 12 of these Shield Terms applies to a Shield Shipment, the enhanced liability provisions contained in
clause 7 of these Shield Terms will not apply and the liability of Aramex for any loss or damage to the Shield Shipment will be determined and
limited in accordance with any applicable T&C and/or the WAYBILL.
14. Any claim for loss of or damage to the Shield Shipment must be submitted, through the online application, to the nearest Aramex office,
within seven (7) days of delivery, or expected date of delivery, of the Shield Shipment to the consignee, failing which Aramex shall have no
liability whatsoever. (Section 12 of the WAYBILL will not be applicable to Shield Shipments.) It is the sole responsibility of the receiver to
immediately open any Shield Shipment that shows signs of damage upon arrival at the delivery address and to take immediate actions to
mitigate any further damage.
15. At the time of filing the claim, the customer must provide a description and estimate of the damage or loss. The customer agrees the claim
value will be the lesser of (i) value stated in the commercial invoice; or (ii) market value of the goods.
16. The customer must provide the following documentation to Aramex at the time of filing the claim:
a. WAYBILL for the Shield Shipment;
b. Commercial invoice for goods included in the Shield Shipment;
c. Photographs of damage, if applicable; and
d. Packing list, if applicable.
Aramex reserves the right to request additional documentation and/or information from the customer, as required.
17. For claims related to a damaged Shield Shipment, the customer must make the Shield Shipment available to Aramex for inspection by Aramex
appointed investigators.
18. Upon confirmed receipt of all required documentation from the customer, including any additional documentation as may be required by
Aramex, Aramex will proceed to review and settle the claim within 30 days, subject to any additional information and/or documentation
Aramex may require to review the claim.
19. Upon settling the claim, customer shall release Aramex from any and all liabilities related to the settled claim. Customer agrees to complete
any documentation Aramex may requires for such release.
20. In the event a lost Shield Shipment is recovered after the settlement of a claim under clauses 14 to 19, the customer agrees to refund, in full,
the claim amount paid by Aramex to the customer. In the event the customer does not refund the claim amount, in full, within ten (10) days
of date of notice, the customer forfeits rights in the Shield Shipment in favour of Aramex.
21. Section 14(b) and 14(c) of the WAYBILL shall not apply to any Shield Shipment.
22. Aramex reserves the right to amend these Shield Terms at any time and without notice to customers. Any amendment to these Shield Terms
will be effective ten (10) days from the date posted on Aramex website at www.aramex.com/Shield


The laws of The Hashemite Kingdom Of Jordan govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of The Hashemite Kingdom Of Jordan courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers‟ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 3 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis  

These terms and conditions form part of the Agreement between the Client and us. You’re accessing this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© Beit Sitti 2021. All Rights Reserved.


Privacy Policy

Last updated: January , 2021

This Privacy Policy describes Our policies and procedures on the collection,
use and disclosure of Your information when You use the Service and tells You
about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of information in accordance with
this Privacy Policy. This Privacy Policy has been created with the help of the
[Privacy Policy Generator](https://www.freeprivacypolicy.com/free-privacy-

Interpretation and Definitions


* Account means a unique account created for You to access our Shop or
parts of our Service.

* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Beit Sitti , Jabal Allweibda, Amman, Jordan .

* Cookies are small files that are placed on Your computer, mobile device or
any other device by a website, containing the details of Your browsing
history on that website among its many uses.

* Country refers to Jordan

* Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.

* Personal Data is any information that relates to an identified or
identifiable individual.

* Service refers to the Website.

* Service Provider means any natural or legal person who processes the data
on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide
the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used.

* Third-party Social Media Service refers to any website or any social
network website through which a User can log in or create an account to
use the Service.

* Usage Data refers to data collected automatically, either generated by the
use of the Service or from the Service infrastructure itself (for example,
the duration of a page visit).

* Website refers to Beit Sitti , accessible from

* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:

* Email address

* First name and last name

* Phone number

* Address, State, Province, ZIP/Postal code, City

* Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect
certain information automatically, including, but not limited to, the type of
mobile device You use, Your mobile device unique ID, the IP address of Your
mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze
Our Service. The technologies We use may include:

* Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies, You
may not be able to use some parts of our Service. Unless you have adjusted
Your browser setting so that it will refuse Cookies, our Service may use
* Flash Cookies. Certain features of our Service may use local stored
objects (or Flash Cookies) to collect and store information about Your
preferences or Your activity on our Service. Flash Cookies are not managed
by the same browser settings as those used for Browser Cookies. For more
information on how You can delete Flash Cookies, please read “Where can I
change the settings for disabling, or deleting local shared objects?”
available at <https://helpx.adobe.com/flash-player/kb/disable-local-
* Web Beacons. Certain sections of our Service and our emails may contain
small electronic files known as web beacons (also referred to as clear
gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. Learn more about
cookies: [Cookies: What Do They

We use both Session and Persistent Cookies for the purposes set out below:

* Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with
those services.

* Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies
on the Website.

* Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use
the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences
every time You use the Website.

For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

* To provide and maintain our Service , including to monitor the usage of
our Service.

* To manage Your Account: to manage Your registration as a user of the
Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered

* For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services
You have purchased or of any other contract with Us through the Service.

* To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of electronic communication, such as a mobile
application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable for
their implementation.

* To provide You with news, special offers and general information about
other goods, services and events which we offer that are similar to those
that you have already purchased or enquired about unless You have opted
not to receive such information.

* To manage Your requests: To attend and manage Your requests to Us.

* For business transfers: We may use Your information to evaluate or conduct
a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of Our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in
which Personal Data held by Us about our Service users is among the assets

* For other purposes : We may use Your information for other purposes, such
as data analysis, identifying usage trends, determining the effectiveness
of our promotional campaigns and to evaluate and improve our Service,
products, services, marketing and your experience.

We may share Your personal information in the following situations:

* With Service Providers: We may share Your personal information with
Service Providers to monitor and analyze the use of our Service, to
contact You.
* For business transfers: We may share or transfer Your personal information
in connection with, or during negotiations of, any merger, sale of Company
assets, financing, or acquisition of all or a portion of Our business to
another company.
* With Affiliates: We may share Your information with Our affiliates, in
which case we will require those affiliates to honor this Privacy Policy.
Affiliates include Our parent company and any other subsidiaries, joint
venture partners or other companies that We control or that are under
common control with Us.
* With business partners: We may share Your information with Our business
partners to offer You certain products, services or promotions.
* With other users: when You share personal information or otherwise
interact in the public areas with other users, such information may be
viewed by all users and may be publicly distributed outside. If You
interact with other users or register through a Third-Party Social Media
Service, Your contacts on the Third-Party Social Media Service may see
Your name, profile, pictures and description of Your activity. Similarly,
other users will be able to view descriptions of Your activity,
communicate with You and view Your profile.
* With Your consent : We may disclose Your personal information for any
other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary
for the purposes set out in this Privacy Policy. We will retain and use Your
Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data
is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s
operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to —
and maintained on — computers located outside of Your state, province, country
or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data
is treated securely and in accordance with this Privacy Policy and no transfer
of Your Personal Data will take place to an organization or a country unless
there are adequate controls in place including the security of Your data and
other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your Personal
Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such
action is necessary to:

* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is
100% secure. While We strive to use commercially acceptable means to protect
Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us.
If You click on a third party link, You will be directed to that third party’s
site. We strongly advise You to review the Privacy Policy of every site You

We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any
changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior
to the change becoming effective and update the “Last updated” date at the top
of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

* By email: info@beitsitti.com


Return and Refund Policy

Last updated: January, 2021

Thank you for shopping at Beit Sitti .

If, for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns. This Return and Refund Policy
has been created with the help of the [Return and Refund Policy

The following terms are applicable for any products that You purchased with

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to Beit Sitti , Jabal Allweibda – Amman – Jordan .

* Goods refer to the items offered for sale on the Service.

* Orders mean a request by You to purchase Goods from Us.

* Service refers to the Website.

* Website refers to Beit Sitti , accessible from

* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason
for doing so.

The deadline for cancelling an Order is 7 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:

* By email: info@beitsitti.com

We will reimburse You no later than 14 days from the day on which We receive
the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

* The Goods were purchased in the last 7 days
* The Goods are in the original packaging

The following Goods cannot be returned:

* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
* The supply of Goods which are not suitable for return due to health
protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot
be refunded. This exclusion may not apply to You if it is not permitted by
applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:

Aramex, Amman, Jordan

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to
you, You’ll receive a gift credit for the value of your return. Once the
returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had
the Order shipped to themselves to give it to You later, We will send the
refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact

* By email: info@beitsitti.com



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